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How to answer "Work Experience" questions
The "OWL" system
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How to answer “Work Experience” questions
Follow the “OWL” system
Overview - mention the role: “At this firm, I had this position…”
Work Done - summary of tasks: “I was responsible for X and tasked with Y”
Learning Points - what you learnt (talk about the skills and sell what you can do: “From this experience, I learnt this” or “I developed these skills”
EXAMPLE:
I worked as a receptionist at a Hotel.
My Answer will be as follows:
OVERVIEW: Here, I worked as a receptionist at the hotel.
WORK DONE: During my time here, I was tasked with administrative tasks like checking in and checking out guests and keeping records of guests’ details to ensure due diligence. I am also required to solve guests’ queries and deliver the best possible service to them.
LEARNING POINTS: This experience has allowed me to maintain organisation in my work and think on my feet when dealing with guests’ problems. I have also been able to work effectively in a team where required to meet the guests’ needs.
This will help you to write a succinct and organised answer. It also allows you to think about what you learned and the role that you had when working at that particular place.
For more on this: watch Little Law
Good Luck! To all those looking forward to this years application cycle. Stay tuned for more...
Most of these are what, I am learning myself at the moment and thought of sharing my learning with you.
Thank you 🙂
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